Overview

The Conversations page in Rowboat shows you all the interactions between users and your agents. Here you can monitor conversations, view detailed message exchanges, and understand how your agents are performing.
Conversations page UI showing list of conversations

What You’ll See

The Conversations page displays a list of all conversations organized by time:
  • Today: Recent conversations from today
  • This week: Conversations from the current week
  • This month: Conversations from the current month
  • Older: Conversations from previous months
Each conversation shows:
  • Conversation ID: Unique identifier for the conversation
  • Created time: When the conversation started
  • Reason: What triggered the conversation (chat or job)

Viewing Conversation Details

Click on any conversation to see the detailed view with all the message exchanges:
Conversation details showing expanded view of a conversation with turns and messages
Conversation Metadata: Shows the Conversation ID, creation time, and last update time. Workflow: Shows the workflow JSON Turns: Each conversation is made up of turns, where:
  • Turn #1, #2, etc.: Numbered sequence of interactions
  • Reason badge: Shows why each turn happened (chat, API, job, etc.)
  • Timestamp: When each turn occurred
  • Input messages: What was sent to your agents
  • Output messages: What your agents responded with

Turn Details

Each turn displays:
  • Input: The messages sent to your agents (user messages, system messages)
  • Output: The responses from your agents
  • Error information: Any issues that occurred during processing